Former Rental Car Execs Bring Customer Satisfaction Up a Few Notches

Key Learnings from Car Rental Market Helps the Sharing Economy's CRM


How many of you pay attention to that 1" x 1" box on your car rental form identifying existing damage? My feeling is not too many. This is exactly what Record360 is trying to solve. It is documented that the car rental industry loses millions of dollars annually on uncollected vehicle damage costs and some of the loses are just passed along to the rest of us. We talk with Shane Skinner, co-founder and CEO of Record360, about how his service will help not only the car rental industry but any rental or sharing economy service. Check it out!

"...we found we were losing a lot of money to undocumented damages...also the customers didn't know they did the damage"

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