How to tackle strong personalities - #Scrum Master Toolbox

It happens. Some of our best people are also quite strong minded and want to do things their way, because hey, it worked in the past! This is a problem for the team to develop in a cohesive and collaborative mode of work. However this does not be an impossible problems for us Scrum Masters. Adolfo walks us through how he solved such a situation. In this episode we refer to the book Crucial Conversations by Patterson et al., a guide to handling difficult, but necessary conversations in our teams.