Nuance Introduces Nina for Amazon #Alexa, First Enterprise Virtual Assistant for the Smart Home #iot #smarthome #va
Say “Hello, Nina!” to Seek Service with Brands; Nina for Alexa Harnesses Nuance AI to Enable Customer Service as a Skill in Alexa and Deliver Consistent, Engaging, and Human-Like Virtual Assistant Experience BURLINGTON, Mass., June 01, 2017 (GLOBE NEWSWIRE) -- Leveraging decades of experience delivering customer care solutions globally for a wide range of industries, Nuance Communications, Inc. (NASDAQ:NUAN) today unveiled a series of advancements in artificial intelligence (AI) innovations across its Digital Engagement Platform. To address rising consumer expectations for seamless and effortless service amidst an evolving landscape of digital and mobile channels, Nuance’s AI innovations are powering a new generation of customer engagement apps that enable enterprises to communicate with consumers anytime, anywhere, and through virtually any channel. In a single platform, Nuance is the only vendor to combine the tooling, intelligence and analytics of nat...